Returns & Warranty
Hassle-free reconciliation for uninstalled components & manufacturer defects.
7-Day Return Guarantee
We accept returns on all uninstalled, genuine OEM components within 7 days of the delivery date. The item must be in its original manufacturer packaging and in resalable condition.
Non-Returnable Items
Installed Electronic Parts
Due to the nature of modern appliance circuitry, control boards and sensors that have been plugged into a machine cannot be returned once installed.
Special Order Components
Unique, non-stock items ordered specifically for a custom repair application are final sale.
How To Start A Return
Locate Order #
Found in your confirmation email or account dashboard.
Request RMA
Contact support@mapleoem.ca to receive your Return Merchandise Authorization.
Ship It Back
Once approved, ship the part back to our Ontario hub for inspection and refund.
Defective Manufacturer Component?
Our genuine OEM parts carry a 90-day manufacturer warranty against internal defects.
Submit Warranty Claim